Terms and Conditions

Urjai Hair Company will process orders between 1-3 business days. If you decide to cancel your order and it was already shipped out, we’ll happily refund your order with proof of cancellation attempt within 24 hours of ordering. Before issuing a refund, hair must be shipped back in our possession before refund process is complete. Purchases must be returned in its original new, unused, unwashed, unaltered and all tags must be attached, packaged, and salable condition for refund. In addition, your original receipt must be shipped back with your purchase. Refunds will not be issued without the original receipt. You will receive an invoice via email and also a receipt located in the purchase package. We will need the receipt inside the packaging before we issue a refund. CANCELLATION BY Urjai Hair Company: Urjai Hair Company reserves the right to cancel your order and / or refuse to accept subsequent orders under certain circumstances not limited to, information given by customer is deemed fraudulent. If purchase made under fraudulent activities Urjai Hair Company reserves the right to prosecute. All sales are final after 24 hours of purchase and will not be refunded. If you have any questions on please contact: info@urjaihaircompany.com

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